I’m ready to move our order-processing communications onto the WhatsApp Business API so customers automatically receive the information they care about most. The core requirement is straightforward: every time an order changes status, WhatsApp should push an update—confirmation right after checkout, shipping notifications when the parcel leaves, and a final delivery confirmation once it arrives. To make this seamless I need the API connection woven into three existing systems that already power our workflow: • our CRM, where customer profiles and conversations live • the e-commerce platform that captures new orders • the inventory management system that tracks fulfilment stages The project includes configuring the WhatsApp Business API, setting up webhooks or middleware that listen for status changes in those platforms, mapping the data fields, and ensuring template messages comply with Meta’s guidelines. Acceptance criteria: • Messages for confirmation, shipping, and delivery fire in real time and display the correct order details. • Status events stay perfectly in sync across the CRM, store, and inventory app. • I can see clear logs or dashboards that prove delivery of each WhatsApp message. If you have solid experience with the WhatsApp Business API plus integrations for CRMs, carts, or ERPs, I’d love to see how you would tackle this and how quickly you can have a test environment up and running.