I’m looking for a reliable virtual assistant who can keep our customers happy and our digital presence tidy. Your core focus will be replying to customer inquiries—primarily through our online messaging tool and by email—so crisp written English and a friendly tone are essential. Alongside day-to-day customer support, I’ll ask you to update basic website content (think product descriptions, FAQs, and the occasional blog post), plus handle general inbox management to be sure nothing slips through the cracks. Deliverables I’ll measure: • Same-day responses to all incoming customer questions • Clear, well-formatted email replies following our templates • Website updates completed accurately and confirmed live If you’re organised, tech-savvy, and enjoy helping people, let’s talk about getting you started right away. Starting a 1hr per day to start.