I need an experienced ServiceNow developer to take our existing, fully-documented plugin and walk it through recertification for the two most recent ServiceNow releases. The app extends Incident Management and broader IT Service Management workflows, so every function touching those areas must run cleanly on the new builds. What’s waiting for you: • Complete prior certification package, test plans, and source code in Git • A live sandbox on each target release for smoke-testing • My quick turnaround on any clarifications you need Your job is to review the code, resolve any incompatibilities you uncover, update the documentation inline, and resubmit the finished build so it appears again in the ServiceNow Store. If minor Change Management hooks need tweaks along the way, consider that in scope as well. Deliverables 1. Updated, well-commented source pushed to our repo 2. Passed automated and manual tests on both target releases 3. Recertification artifacts ready for ServiceNow’s review (ATF scripts, installation instructions, security questionnaire, etc.) 4. Successful listing reinstated in the marketplace Acceptance criteria: the plugin installs without errors, all Incident Management and ITSM features behave exactly as in the prior certified version, and the Store listing goes live. I’m ready to start as soon as you are.