My eBay UK account has slipped below standard because of poor seller-performance metrics, with the late-shipment rate dragging everything down. I’m seeing this mainly when delays in processing orders push dispatch dates past eBay’s allowance, and the defect keeps compounding each month. I need a specialist who understands eBay’s seller dashboard inside out and can guide me through actions that will quickly bring the account back to “Above Standard” (or ideally “Top Rated”). That means pinpointing every order type that currently counts against me, correcting handling-time settings, creating a reliable processing workflow, and showing me how to upload tracking so eBay counts the shipment as on-time. Deliverables I’m looking for: • A clear recovery plan with step-by-step tasks mapped to eBay’s metric calculations • Template or automation suggestions that cut processing delays (label printing, shipping rules, dispatch time tweaks) • Written guide or short call explaining how to monitor progress in Seller Hub and what numbers must be hit for the next evaluation cycle Once your recommendations are implemented, my goal is to see the Late Shipment metric drop below threshold during the next performance review and have the account restore its normal selling privileges. If you’ve successfully rescued other sellers from similar penalties, I’d love to benefit from that expertise.