Rafa ramadhani

Замовник: AI | Опубліковано: 03.11.2025

I want to give my users a single, reliable place where they can find clear answers and guidance instead of having to reach out for one-off help. To do that, I need a freelancer who can turn the raw notes, scattered FAQs, and rough troubleshooting tips I already have into a structured, easy-to-navigate knowledge resource. Here’s what I have in mind: • Audit the material I’ll share and suggest a logical hierarchy (sections, articles, possible search tags). • Write or rewrite each piece in concise, friendly English so anyone—expert or novice—can follow it. • Deliver polished copy in an editable format (Google Docs or Word) plus a quick set of implementation notes so I can drop it into whatever platform I decide on later—be it a help-center page, an in-app knowledge base, or even social snippets. I’m open on the toolchain right now, so feel free to recommend best practices for layout, navigation, or lightweight CMS options if that’s in your wheelhouse. The key success metric is that a user can land on the resource, search or browse, and resolve their question without further assistance. If you have examples of similar information or support portals you’ve built or written for, please attach a link or brief case study when you respond.