Role Overview Position: Operational Lead (Systems & Integration) - ZOHO, Hub Spot, Google, M365, API Experience: 2–3 years in professional services or IT operations Focus: Managing business systems, workflow automation, and cross-platform integration to drive efficiency. Core Technical Responsibilities Platform Management: Lead administration and integration for Zoho Suite (CRM, invoicing, billing), Google Workspace, and Microsoft 365. Workflow Automation: Design and implement automated workflows using tools like Zapier, Make, or native APIs (e.g., converting Google Forms to PDFs). Digital Infrastructure: Oversee domain hosting, WordPress updates, and website optimization; manage Google Search Console. Reporting & Insights: Develop management dashboards and operational reports using HubSpot or similar analytics platforms. Candidate Requirements Education: Bachelor’s degree in IT, Information Systems, Business, or a related field. Expertise: Proven experience with API integrations and hands-on administration of Zoho, WordPress, and Hubspot. Skills: Strong analytical problem-solving abilities and the capacity to translate business needs into technical workflows.