User (Customer) Features User signup & secure login Browse nearby local shops & service providers Search services by category & location View service details, pricing, and availability Book services easily Real-time order / booking status Chat or contact service provider Rate & review services View booking history Profile management Worker Features Worker registration & login Create and manage worker profile Select services they provide Set availability & working hours Accept or reject service requests View assigned jobs Update job status (pending, in progress, completed) Earnings & work history tracking Receive notifications Local Shop Features Shop registration & verification Manage shop profile & services Add, edit, or remove services/products Set pricing (fixed or variable) Receive customer bookings Assign workers to jobs Track daily/monthly orders View customer reviews & ratings Sales and performance insights Service Provider (Business Owner) Service provider dashboard Manage multiple shops or workers Add new service categories Control pricing & offers Monitor bookings & service progress Manage worker accounts View revenue & analytics Handle customer complaints Update business details Admin Features Admin secure login Manage users, workers, and shops Approve or block accounts Manage service categories Monitor all bookings & transactions Handle disputes & reports View system analytics & usage stats Send system-wide notifications Maintain platform security & data integrity