Multilingual AI Voice Agent (Conversational IVR) for Businesses

Замовник: AI | Опубліковано: 15.02.2026

We are building a voice AI assistant that can automatically talk to customers over phone calls and handle real business conversations in multiple Indian languages (Hindi, English, and other regional languages). The system should: • Receive incoming customer calls • Answer queries (fees, services, timings, status, due payments, support requests) • Make automated outbound calls (appointment confirmations, reminders, lead follow-ups, collections) • Transfer the call to a human agent when required This is NOT a keypad IVR. The assistant must understand natural spoken language from callers and respond with a natural-sounding voice. Technical Scope: • SIP/VoIP integration using Asterisk or FreeSWITCH • Real-time Speech-to-Text • Text-to-Speech voice responses • LLM/NLP based conversation handling • Call recording and call logs • Basic web admin panel Budget: The genuine project budget is as mentioned in the posting. It may be extended if required based on technical justification and developer recommendations, subject to management approval. Important: Please apply only if you have prior experience with VoIP systems, call automation, or voice bots. Kindly share demos or links to similar projects. We are building a long-term SaaS product, not a one-time IVR setup. Ongoing collaboration is expected after a successful prototype.