I’m putting together a short, easy-to-read set of public-facing guidelines that remind people to stay polite, avoid rude language, and generally keep their interactions courteous. The finished copy should feel friendly rather than preachy, using clear, conversational wording that anyone in the general public can pick up and apply on the spot. You’ll draw on everyday scenarios—both online and offline—to illustrate how a considerate choice of words or tone can keep conversations positive. Think of this as a compact etiquette playbook: simple principles, relatable examples, and a warm voice that encourages rather than scolds. Deliverables • A single document (Google Doc, Word, or PDF) no longer than 1,200 words that covers key etiquette points, practical do’s & don’ts, and a brief introduction and conclusion. • At least five concise scenario examples (e.g., social media comment, queue etiquette, casual greeting) rewritten to show a polite vs. rude approach. • Tone consistently friendly and inclusive, with language suitable for a broad audience aged 12+. Acceptance criteria • Content is original, free of slang that could be perceived as rude, and fully proofread. • Examples clearly demonstrate the shift from impolite to polite wording. • Document is well-structured with headings for easy navigation.