I need a straightforward application dedicated to customer-relationship management so I can organise leads, track interactions, and see sales performance at a glance. My priority is an interface that any member of my team can open and immediately understand—whether that ends up being on the web, on mobile, or as a lightweight desktop build is up to you once we discuss feasibility. Core functions I must have: • Contact and lead database with tags and search • Timeline of calls, emails, and meetings tied to each contact • Simple sales-pipeline view with drag-and-drop stage changes • Basic reporting (conversion rate, revenue forecast, activity logs) Nice to have, if you can include them without over-complicating things: email templates, reminders, and data export to CSV or Excel. I’m happy to walk through my current workflow and data structure so you can design tables and API endpoints efficiently. Clean code, clear documentation, and a quick demonstration video will complete the hand-off.