I run a small agency that sends students abroad for language programmes and I’m drowning in spreadsheets, scattered notes, and manual follow-ups. I need one integrated workspace that: • stores all course descriptions for every destination in a searchable catalogue • captures incoming enquiries, turns them into leads, and tracks each step of the conversation • nudges me (and my team) with automated customer follow-ups so nobody slips through the cracks I am open to whatever platform you feel is best—Notion, Airtable, Trello, or something you’ve seen work even better—so part of the assignment is advising me on the smartest choice for our size and budget. Once we agree on the tool, I’ll rely on you to design the structure, build the databases, set up the automations, and show me how to use it confidently. Acceptance criteria 1. A live workspace that combines lead management and course-inventory in the chosen platform. 2. Automations that create tasks or reminders for each new lead and trigger follow-ups at set intervals. 3. A simple dashboard where I can filter courses by destination, price, or start date and link any course directly to a lead. 4. A concise user guide or loom video so my team can maintain the system without outside help. If you’re comfortable mapping simple processes, building no-code automations, and explaining your work in clear language, I’d love to hear how you would approach this project.