Click-to-call, Click-to-hang-up using Asterisk Manager api (AMI) In click-to-call (in outbound) api first call hit the agents number (not using softphone or hardphone) after receiving call in agents mobile then customer number will dial. Also handling the Inbound PBX – Call is hitting in a virtual number after that call will forward in agent mobile number. WebRTC – HTTP/WebSocketSecure (WSS), PJSIP with DTLS encryption. Sngrep – to monitor the sip calls. Webhooks – Send real time call data Using Dial plan, AGI, or AMI. Web Sockets – Web RTC based browser phone. STIR/SHAKEN – Identify the source of a call. Current Project – IVR Integration with Chat bot System using asterisk 13 and above version with FreePBX. With Speech to text and text to Speech (Speech Recognition). Chabot is also integrated with vicidial (in cloud) for inbound and outbound calls after that call will transfer to live agents.