I’m looking to automate my Airbnb inbox with a smart, friendly chatbot that can keep the conversation flowing around the clock. The scope is focused and clear: • Booking inquiries – the bot must confirm availability, quote current rates, and handle discount requests in a tone that feels genuinely human. • General questions – instant answers for house rules, tips on local attractions, and clear check-out guidance. Really any question or concern the guests may have. • Conflict resolution - be able to manage guest concerns and complaints Check-in instructions can stay with me for now, so there’s no need to build that flow unless you see an elegant way to add it later. Tech is your choice—Python, Node.js, Dialogflow, GPT, Rasa, or anything comparable—so long as it plugs cleanly into the Airbnb messaging API (or a reliable bridge such as Zapier/Make) and uses NLP to understand free-form guest messages. I’ll provide past conversation logs to train the model, and I need a simple interface (web panel, Google Sheet, or similar) that lets me tweak replies and add new intents without touching code. Deliverables • Live, fully tested chatbot connected to my Airbnb inbox • Trained intent/entity model covering the topics above with low-confidence fallback to host handover • Lightweight admin interface for editing answers • Short video walkthrough and concise setup docs Acceptance criteria: when I run ten unseen test messages for each covered topic, the bot needs to nail at least 90 % of them. If you can hit that mark and keep the setup maintainable, let’s talk.