I’m handling a surge of sales-related enquiries on WhatsApp and need a streamlined system that responds intelligently, sorts conversations, and lets me broadcast offers to numbers that aren’t in my contacts list. Here’s what I’m looking for: • Auto-reply templates that trigger instantly with personalised placeholders so prospects feel they’re talking to a human. • Smart categorisation that tags each incoming message (e.g., product line, lead stage) and funnels it to the right queue or notification. • A lightweight chatbot layer to answer common questions and capture lead data when I’m offline, while handing complex requests over to me in real time. • Bulk-messaging capability that can push promotions, updates, or follow-ups to unsaved numbers without risking WhatsApp policy violations, with basic analytics on delivery and read rates. I’m open to the most practical stack—be it WhatsApp Business API, a trusted third-party gateway, or a custom middleware solution—so long as it’s cost-effective, reliable, and easy for a non-tech user like me to tweak later. Acceptance criteria • Set-up working on my live WhatsApp number with clear documentation. • Dashboard or panel where I can edit templates, view tags, start broadcasts and export chat data. • Compliance safeguards in place (rate limits, opt-out management). • One brief onboarding session to walk me through daily operation. If you’ve built something similar or have a proof-of-concept ready, let’s talk and get this automated quickly.