I need a custom conversational AI built and fully integrated with my WhatsApp Business account so customers can ask about our products at any hour and receive instant, accurate answers. The goal is to free my team from routine Q-and-A while giving prospects a smooth, engaging experience that nudges them toward purchase. Scope • Connect to the official WhatsApp Business API (Twilio, 360dialog, or a comparable provider—whichever you prefer). • Design dialogue flows that cover every product-related question we currently receive, with fallback handling for anything new. • Train the bot on our catalog, specs, prices, and policies so replies stay on-brand and up-to-date. • Set up an easy-to-use dashboard or Google Sheet where we can tweak answers without coding. • Provide basic analytics—chat volume, popular queries, hand-off rate—so I can measure impact. • Hand-off to a live agent when confidence is low or the customer requests it. Acceptance criteria 1. A working WhatsApp chatbot available from our verified number. 2. All standard product inquiries answered correctly in testing. 3. Smooth hand-off to live support confirmed. 4. Simple, documented process for us to update product data ourselves. I’m ready to supply product PDFs, CSVs, or website links for training immediately, and I’ll respond quickly to unblock development. Looking forward to your proposal and timeline.