I’m looking for long-term virtual support to keep our back-office running smoothly. The core of the role is accurate data handling and streamlined payment administration, with a light touch of client-facing email follow-ups. Here’s what I need handled day-to-day: • Data entry – Enter invoices quickly and without errors – Update and tidy existing records – Maintain and back-up our small database in Excel/Google Sheets • Payment assistance – Process payments in real time – Keep payment records fully reconciled – Navigate and manage Halaxy software confidently • Follow-up emails – Send friendly reminders on outstanding invoices or missing details – Track responses and escalate anything urgent to me -context current and prospective clients Accuracy, confidentiality and clear communication are essential. You should already be comfortable with spreadsheets, email platforms and practice-management tools like Halaxy, or be willing to learn it fast. If you can deliver same-day turnarounds during Australian business hours and keep me updated through brief status notes, we’ll work well together. When you reply, tell me about similar admin or payment work you’ve handled, the software you used and how you ensure zero data errors.