I handle a growing Shopify store and need daily support with the back-end order flow so I can stay focused on marketing and product development. Your work will keep our customers happy and our fulfilment team fully informed. Here’s what I need completed each workday: • Enter every new Shopify order into our fulfilment system within a few hours of purchase. • Update the order status as soon as tracking numbers post or shipping milestones change so customers see real-time progress in their account. • Manage returns and refunds from start to finish—receive the request, verify the item’s arrival, trigger the refund in Shopify, and note the resolution for my records. Accuracy is crucial because shipping labels and inventory counts all depend on clean data. Familiarity with the Shopify dashboard, its order editing tools, and the returns/refunds workflow is required; if you already know common apps like Order Printer or AfterShip, that’s a plus. I’ll provide step-by-step SOPs, account access, and a Slack channel for immediate questions. Please be comfortable working independently during my business hours (GMT-5) and double-checking your entries before marking a task complete. When you reply, let me know how many Shopify orders you currently process each day and the time window you can commit to consistent coverage. I’m ready to start as soon as I find the right match and will onboard you with a short test batch of orders to confirm everything runs smoothly.