Senior AI Voice Engineer Needed — Build a Production-Grade Australian Voice Agent

Замовник: AI | Опубліковано: 24.11.2025

I’m looking for a senior AI engineer (individual only — no agencies, no juniors) to build a production-grade Australian-accent voice agent for a financial services company. This agent must conduct fully conversational calls (inbound + outbound), qualify leads, and book appointments into my calendar using real-time reasoning, not rigid scripts. This is not a simple “IVR bot” job — I’m seeking someone who has already built human-level voice automation before. Scope Core capabilities Natural, real-time conversation (<500ms latency) Australian accent with human-like prosody (RetellAI / ElevenLabs preferred) Intent detection and multi-intent handling (refinance, pre-approval, etc.) Dynamic qualification logic (editable, no code changes) Automated calendar booking JSON data logging + real-time CRM API push (I use Connective + open API) Call recordings + transcripts Smart handoff when confidence drops below threshold Workflows Outbound calls to supplied lists Inbound calls from campaigns AI gathers structured data → qualifies → books → pushes to CRM If unqualified, exits politely while still capturing insights Technical Requirements Must have direct experience integrating: RetellAI, Dialogflow, Rasa, or comparable conversational stack Twilio / Amazon Connect / Retell Voice API ElevenLabs for voice API integration (Python/Node) Calendar APIs Compliance: call recording, transcript storage, consent handling Stable, production deployment (Docker, cloud hosting, versioning) Must deliver: Source code + deployment instructions (no lock-in) Documentation + brief video walkthrough A test phone line A working demo that books a real calendar slot Ideal Background 5+ years building conversational AI (voice, not just chat) Previous voice agent/LLM automation in finance, insurance, or healthcare Experience with Retrieval-Augmented Generation + rule engines Comfortable optimizing latency + handling edge cases If you have not built actual live phone-based AI agents before, please do not apply. What to include in your proposal Short and to the point: Your recommended tech stack Links or short videos of previous voice bots you personally built A high-level architecture diagram (optional but preferred) Estimated timeline + milestones Confirmation you can deliver Australian accent voice