Roadside Assistance App Development

Customer: AI | Published: 25.12.2025

I want to build a full-stack roadside-assistance platform that covers both sides of the marketplace—customers and service providers—plus an easy-to-operate web admin panel. The mobile experience must feel as fluid as Uber/Ola and run natively on both iOS and Android. Customer journey Users sign in with their mobile number and OTP, choose the help they need—towing, battery jump-start, fuel delivery or a flat-tyre fix—receive an instant, distance-based fare estimate, then confirm. The system automatically alerts the nearest available driver, shows real-time tracking, and pushes status updates all the way to job completion. Driver journey Providers toggle availability, review each job’s quoted price, accept or decline, navigate to the customer, update their status (arrived, loading, completed) and get paid instantly to an in-app wallet once our commission is deducted. Earnings history, ratings and basic analytics should be visible from their side. Admin controls Through a responsive web panel I need to: • manage users and drivers • set or tweak commission percentages and dynamic pricing rules • view trip logs, handle disputes, process refunds • pull simple financial and performance reports Core requirements • OTP authentication, push/SMS notifications • Google Maps or Mapbox for live location and routing • Secure payment gateway (card, UPI, wallet) and automated payout logic • Scalable, real-time backend (Firebase, AWS, or similar) • Clean, well-documented source code with build/run instructions Deliverables • iOS customer app (store-ready) • Android customer app (store-ready) • iOS & Android driver app • Web admin panel • Complete source code and tech documentation • 30-day post-launch bug-fix support Acceptance criteria 1. A customer request matches with a driver within 20 seconds under test load. 2. Fare shown before confirmation equals the final amount charged. 3. Driver payout reflects the defined commission split immediately after job completion. Please attach a detailed project proposal describing your tech stack choice, development timeline and any similar products you have delivered.