I run an established marketing agency and I want to roll out an end-to-end AI automation system that measurably lifts customer engagement. The core idea is to weave artificial intelligence into the touch-points we already manage—email, chat, social, landing pages—so prospects feel a timely, personalised experience without my team manually nudging every step. Here’s how I see the work unfolding: you’ll first audit our current workflows and data sources, then design the logic that decides when and how the AI should react. From there, you’ll build and connect the pieces—whether that’s a GPT-powered chatbot on our website, predictive email sequences in HubSpot or ActiveCampaign, or smart routing through Zapier/Make.com tied back to our CRM. Clear reporting on engagement metrics should come baked in so we can track lifts in open rates, clicks and conversations. Deliverables • Architecture map showing all integrations and decision points • Working automation flows deployed in our live environment • Dashboard or report that visualises engagement KPIs in real time • Concise hand-over documentation so my team can maintain and extend the system Acceptance criteria The system must run without manual intervention for at least one full week, log every customer interaction it triggers, and demonstrate a noticeable uptick in engagement compared with our current baseline. If you have solid experience combining AI models (OpenAI, similar) with marketing automation tools and can point to past projects that boosted customer engagement, let’s discuss next steps and timeline. I would like to offer this system to businesses a system that can replace receptionists and customer service agents