Improve PrestaShop Chat Module (AI Assistant) - 26/09/2025 08:05 EDT

Customer: AI | Published: 26.09.2025

We have a chat module on our PrestaShop website that currently uses OpenAI’s API to respond to customers. We want to improve it by: - Review the current logic used in the chat module and advise if improvements are needed. - Enhancing the quality of answers. - Implement better logging and monitoring to track customer discussions and chatbot performance. - Integrating authentication to retrieve customer data (e.g., order status). - Making the chatbot more useful for customer support. We expect clear documentation on setup and code changes. Requirements - Strong knowledge of PHP - Familiarity with OpenAI API / other external APIs - Experience with PrestaShop development Deliverables - Review of the existing chat logic and recommendations/implementation of improvements - Enhanced logging system for conversations and errors - Improved chatbot answers and response quality - Integration of authentication to allow retrieval of customer data (e.g., order status)