My mailbox sits on a Zimbra server, yet Outlook is the day-to-day tool on every workstation here. Recently the folders lag behind, messages vanish until a manual refresh, and an error pops up whenever I try to send. I need a specialist to dive in, correct the account configuration, and get full, real-time synchronisation working again. You’ll have remote access (TeamViewer or similar) to: • inspect IMAP/SMTP and Autodiscover settings • repair or recreate the OST/PST if it’s corrupt • clear the send/receive error that blocks outgoing mail • confirm SSL ports, authentication and any Zimbra-specific tweaks The job is complete when: 1. Outlook sends and receives without an error prompt, 2. every folder mirrors the server instantly, and 3. I have a brief note of the steps you took so I can repeat them on other PCs. I’m online now and ready to test changes with you in real time, so we can wrap this up as soon as possible.