I need a purpose-built IT system that streamlines our day-to-day operations and grows with the company. At this stage I am open to different approaches—whether that means a database management platform to centralise information, a network monitoring dashboard to keep performance in check, or a full ticketing solution to manage support requests. The project begins with discovery: review our current workflows, identify pain points, and recommend the architecture that best addresses them. From there, I expect end-to-end delivery that covers design, build, secure deployment, and concise user documentation. Deliverables • System architecture proposal with rationale • Working, tested application running in our live environment • Deployment scripts or instructions for future rollouts • User and admin documentation, plus a brief knowledge-transfer session Acceptance criteria • Meets the agreed functional requirements without critical bugs • Scales to the projected user load with response times under one second for typical actions • Data protected in transit and at rest using industry-standard encryption • Clear, intuitive interface that non-technical staff can adopt quickly Please incorporate best-practice security, maintainability, and an upgrade path so we can evolve the system as our needs change.