I oversee a growing charter operation together with a small in-house travel desk and need one experienced point of contact to keep both running smoothly. Aviation-management responsibilities • Flight scheduling – publish reliable rotation plans, track changes in real time and keep the cockpit and cabin teams informed. • Crew management – build compliant rosters, monitor duty hours and handle short-notice substitutions when required. • Fleet maintenance – liaise with engineering, arrange downtime and maintain digital logs so every aircraft stays air-worthy. Travel-consulting responsibilities • Tickets reservation – issue, reissue and cancel tickets quickly through the GDS of your choice. • Arrange packages – design end-to-end itineraries that bundle flights, hotels and ground transport. • Customer support – answer pre- and post-trip questions, resolve disruptions and maintain a friendly, solutions-oriented tone. I will provide access to our scheduling software and booking credentials; you bring the industry know-how, attention to detail and clear communication. Daily status updates and prompt escalation of any operational risk are essential. If you can demonstrate previous success in both airline operations and retail travel, I would like to hear how you would tackle the role and the tools you prefer to use.