I need a single, streamlined workflow that connects my WhatsApp Business and Instagram accounts so every customer interaction happens automatically. The system must 1) send predefined messages, 2) respond to incoming messages in real time, and 3) schedule posts for Instagram—all while pushing each conversation into my CRM for a complete customer record. Here’s the flow I’m picturing: the moment a lead arrives through a click-to-WhatsApp ad, an Instagram DM, or a story reply, the automation pulls the contact into the CRM, fires a personalized welcome or follow-up sequence, continues the conversation with keyword-based or AI-driven replies, then logs the entire thread under the correct deal or contact. On the Instagram side, I’d like to queue posts days in advance and have them publish automatically, with DMs handled by the same response logic. You’re free to use the official WhatsApp Business Cloud API, Instagram Graph API, webhooks, Python, Node.js, Zapier, or comparable tools—as long as the solution follows platform policies and scales well. If any licensing or billing applies, flag it early so I can approve. Deliverables • A working automation that sends, responds, and schedules exactly as described on both platforms • Two-way CRM sync with a simple mapping layer (HubSpot, Zoho, or similar) • Deployment to my cloud server or a plug-and-play SaaS panel • Clear setup documentation plus a brief hand-over session I’ll provide API keys, message templates, and CRM access the moment we start, and I’m available for rapid testing throughout the build.