Job Title WhatsApp Business API + HubSpot Automation Specialist (Structured Visitor Experience Build) Project Overview We are building a structured WhatsApp-based visitor experience system for our head office. The goal is to create an automated WhatsApp flow that allows visitors to: Confirm attendance Select meeting room preferences Choose refreshments Submit dietary requirements Provide PPE sizes Indicate tour interest Confirm arrival time All responses must sync into HubSpot and trigger internal notifications/workflows. This is not a chatbot. This is a structured, premium visitor experience automation. Scope of Work 1️⃣ WhatsApp Business API Setup Advise on best provider (Twilio, 360dialog, etc.) Configure WhatsApp Business API Connect verified business number Ensure compliance with Meta messaging policies 2️⃣ Build Structured Interactive Flow Flow must include: Interactive buttons List messages Multi-step logic Conditional branching (if PPE required → ask for sizes) Structured data capture (not free-text only) Example flow structure: Welcome message Confirm attendance (Yes / No) Arrival time selection Meeting room preference (list) Refreshments selection (multi-select or structured response) Dietary requirements PPE sizes (dropdown/list per attendee) Tour interest Confirmation message 3️⃣ HubSpot Integration Push all responses into HubSpot Update contact properties Associate with relevant deal Create timeline activity log Trigger internal notifications Optional: create tasks for operations team We require clean CRM structuring — not messy note dumping. 4️⃣ Internal Automation Trigger: Email notification to operations Optional Slack notification Optional internal task creation 5️⃣ Testing & Handover Full system testing Documentation Loom walkthrough Editable flow ownership transfer Training session Technical Requirements Freelancer must have experience with: WhatsApp Business API (not just standard WhatsApp Business app) Twilio / 360dialog / MessageBird HubSpot API Zapier or Make Structured conversational design CRM data architecture Please provide examples of similar builds. Deliverables Fully functioning WhatsApp structured automation Live HubSpot sync Internal workflow automation Documentation Handover training Timeline Target build: 4–6 weeks Testing phase included. Please quote clearly with breakdown: Setup Development Integration Ongoing support (if applicable)