1. Project Title Oracle Fusion Functional Enhancement and Support for Finance, Procurement, HCM, LMS, and CRM Modules ⸻ 2. Purpose The purpose of this Statement of Work (SOW) is to define the activities, deliverables, challenges, and responsibilities for enhancing and supporting Oracle Fusion modules at FMTECH, focusing on improving business efficiency, automation, and compliance with organizational standards. ⸻ 3. Scope of Work The scope covers the review, enhancement, and functional support of the following Oracle Fusion modules: Module Description Finance General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Cash Management, VAT, and Financial Reporting. Procurement Supplier registration, purchase requisitions, approvals, purchase orders, receiving, and integration with Finance. HCM Employee management, payroll, time & attendance integration, benefits, and approvals. LMS Employee training, course enrollment, certification tracking, and integration with HR records. CRM Customer onboarding, case management, communication tracking, and integration with billing. Support Continuous functional assistance, incident management, and process optimization Objectives • Stabilize and optimize all Oracle Fusion modules. • Automate repetitive manual processes (e.g., approvals, delegations, and payroll). • Improve integration