Multilingual WhatsApp Support Chatbot

Заказчик: AI | Опубликовано: 29.10.2025
Бюджет: 750 $

Here’s the professionally adapted English version, fully aligned with the school health context and the additional requirement of sending proactive health awareness campaigns: ⸻ We are seeking a professional developer to build an AI-powered WhatsApp Business chatbot designed specifically for School Health Services, to communicate intelligently and efficiently with parents of students — with automatic language detection (Arabic & English). Core Functions Required: • Automatically follow up with parents regarding students’ medical referral status after school screenings • Collect consent and required information to fast-track appointment booking directly through the chatbot • Identify the reason for delay/non-booking and offer instant guidance or solutions • Send personalized health awareness messages based on the detected condition (vision issues, obesity, dental health, allergies, flu vaccination, etc.) • Run proactive awareness campaigns for: – Global health awareness days – Back-to-School health campaigns – Seasonal health alerts (e.g. winter / flu season) • Escalate instantly to a live human School Health agent if needed • Log all conversations into our CRM and automatically create follow-up tickets for unresolved cases Technical Requirements: • Secure integration with WhatsApp Business Cloud API or Twilio • AI-based NLP engine (Dialogflow / GPT-3.5/4 / Rasa or equivalent) • Webhook integration with our internal referral & appointment booking systems • Clean, modular code suitable for deployment on AWS Lambda or Node.js / Express • Deliverables must include clear technical documentation + a short video demo of the chatbot in action We Will Provide: • Official communication & interaction scenarios • Approved awareness content & FAQ database • API endpoints for referral status and appointment processing ⸻ When applying, please include: • Your preferred tech stack • Examples of WhatsApp chatbots you previously built, ideally in healthcare or education • Your milestone-based delivery plan & estimated timeline