Multi-Channel Chatbot & Marketing Automations

Заказчик: AI | Опубликовано: 23.11.2025

I’m ready to automate three core parts of my Shopify “wishlist” store—customer support, social posting, and email outreach—using Grok as the backbone. For customer service, I need a conversational bot that lives on the site and can just as easily jump into Reddit threads, Instagram DMs, Snapchat chats, X replies, and any other channel we decide to add next. Right now its only job is to answer FAQs, but it must do that flawlessly, keep context across channels, and hand-off to a human when a question falls outside the knowledge base. A clean dashboard or log so I can see every interaction in one place is essential. Alongside that, I want a social media marketer bot that handles the day-to-day grind: it should queue and publish posts on a set schedule, greet or respond to followers naturally, and feed me clear performance analytics so I can spot what’s working and tweak campaigns fast. Finally, an email marketing bot should pull data from my Shopify wishlist and send targeted messages—reminders, product drops, or win-back emails—without me touching a thing beyond the initial rules. Deliverables • Grok-powered customer support chatbot integrated with Shopify and the listed social channels • Social media automation that schedules posts, engages, and reports analytics across Instagram, X, Reddit, Snapchat, and the site’s own feed • Email marketing automation connected to my wishlist data, with templated campaigns ready to trigger • Brief hand-off guide covering setup, API keys, and how to expand to new platforms If you’ve already connected Grok (or similar LLM frameworks) to Shopify and multiple social APIs, I’d love to see it in action and get this moving quickly.