Project Description IMPORTANT Please DO NOT apply if you have not worked on a flight compensation / aviation / EU261-related system before. We are looking for an experienced freelancer or small team to help us build a flight delay & cancellation compensation platform similar in concept to Skycop, Flightright, or AirHelp, operating under EU Regulation 261/2004 (EU261). Scope of Work The freelancer will be responsible for helping us design and/or implement: *Claim Intake System Flight details submission (flight number, date, route) Passenger details Document upload (boarding pass, booking confirmation) Power of Attorney (POA) handling GDPR-compliant data handling *Flight Eligibility Logic Delay / cancellation / missed connection logic EU261 compensation rules Flight distance-based compensation (€250 / €400 / €600) Support for extraordinary circumstances logic (basic) *CRM / Claim Workflow Claim status pipeline (new → submitted → airline response → escalation → paid) Airline communication tracking Internal notes and document storage Automation-ready structure *Airline Communication Templates (optional but preferred) Initial EU261 claim letter Rebuttal templates Escalation / reminder templates Technical Preferences (flexible) Backend: PHP / Node.js / Python (open to suggestions) Frontend: React / Vue / WordPress (open to suggestions) Database: MySQL / PostgreSQL Third-party flight data integration (experience required) MANDATORY REQUIREMENTS (READ CAREFULLY) DO NOT apply if you cannot meet ALL of the following: *You have previous experience with: Flight compensation systems EU261 / air passenger rights projects Aviation data platforms (FlightAware, Aviationstack, Cirium, OAG, etc.) *You can show examples of: Similar projects Platforms you have built or worked on Screenshots / demos / references ✅ You understand: EU261 basics Airline claim workflows Why accuracy and historical flight data matter What to Include in Your Proposal Please include ALL of the following, otherwise your proposal will be ignored: *Short description of your previous EU261 / aviation project(s) *Your role in those projects *Technologies used *Links, screenshots, or descriptions of similar work *Your estimated timeline and approach Budget Open to discussion depending on: Experience Proven track record Scope coverage We prefer quality and experience over low price. Goal Build a professional, scalable flight compensation platform with long-term collaboration potential.