The project involves building a small, focused application whose sole purpose is to let my team chat with customers in real time. All support will be delivered through live chat—no email or phone integration is required. Key points • Web-based (or embeddable) chat window that visitors can open from any modern browser. • Agent dashboard where multiple operators can pick up, transfer, and end conversations. • Searchable chat history stored in a secure database. • Simple admin panel to add or remove agents and adjust basic settings. • Clean, responsive UI so the experience feels the same on desktop and mobile. I do not need bots or automated replies at this stage; every message will be written by a human agent. Code can be in any widely used stack—Node.js, Python/Django, PHP/Laravel, or similar—as long as it is well-documented and easy to host on a standard VPS. Deliverable A working, self-hosted live-chat solution packaged with installation instructions and a short README covering environment variables, database schema, and deployment steps.