Job Overview We are seeking motivated and reliable freelancers to support HVAC service companies by handling appointment setting, customer coordination, and dispatch support. This is a remote, commission-based opportunity ideal for individuals who are organized, confident communicators, and comfortable working in a fast-paced service environment. Your role will focus on converting inbound and outbound leads into scheduled service appointments and ensuring efficient coordination between customers and technicians. Compensation Structure Commission-based compensation in accordance with freelance platform policies. Earnings are tied to successfully scheduled and completed service appointments. Detailed commission structure will be discussed during onboarding. Key Responsibilities Respond to inbound inquiries and schedule service appointments Make outbound calls to confirm leads and book appointments Coordinate schedules between customers and technicians Handle rescheduling and urgent service requests Maintain accurate records in CRM or scheduling tools Follow up with customers to confirm appointments Ideal Candidate Strong communication and customer service skills Confident on phone calls and comfortable handling objections Highly organized with strong attention to detail Experience in appointment setting, dispatch, or call center roles preferred Ability to work independently and meet performance targets Requirements Reliable internet connection and quiet work environment Ability to work during U.S. business hours Professional phone etiquette Experience with CRM or scheduling tools is a plus Who This Role Is For Freelancers seeking performance-based income Experienced appointment setters and dispatch coordinators Individuals comfortable working in service-based industries How to Apply Please submit: A brief summary of your relevant experience Your availability and preferred working hours Any experience with HVAC, home services, or dispatch coordination Shortlisted candidates will be invited for a short virtual interview.