Blockchain Enabled Automated Chatbot Model for Ticketing System Functional Requirements 1. User Registration and Login: Users should be able to register, log in, and manage their profiles securely. 2. Chatbot Interaction: A chatbot interface should handle natural language queries for booking, canceling, or viewing tickets. 3. Ticket Booking and Management: The chatbot should allow users to book, cancel, or modify tickets easily. 4. Smart Contract Integration: Smart contracts should be used to issue, transfer, and validate tickets on the blockchain. 5. Unique Ticket Generation: Each ticket must have a unique hash or token stored on the blockchain to prevent duplication. 6. Blockchain Ledger Storage: All transactions (bookings, cancellations, transfers) should be permanently stored on the blockchain. 7. Payment Gateway Integration: Secure payment processing using crypto wallets or fiat gateways. 8. Ticket Validation: Tickets should be verifiable through QR codes or blockchain hash checks. 9. Refund and Cancellation Handling: Smart contracts should automatically manage refunds and cancellations as per policy. 10. User Notification System: Send ticket confirmations, updates, and alerts via chatbot or email. Technical Requirements 1. Frontend: HTML, CSS, JavaScript, React.js / Flutter 2. Backend: Python Flask / Node.js 3. Chatbot Engine: Rasa / Dialogflow / GPT API 4. Blockchain Platform: Ethereum / Polygon / Hyperledger Fabric 5. Smart Contracts: Developed using Solidity 6. Database: MongoDB / MySQL (for off-chain data storage) 7. Integration Libraries: Web3.js / Web3.py for blockchain communication 8. Hosting / Deployment: AWS / Infura / Firebase If anyone has developed similar projects then contact me